FAQs
FAQs
Q: What is your refund or cancellation policy if I need to withdraw from the course?
You have 15 days to withdraw for your course.
Q 1: After certification, what kind of ongoing support is available to S.T.A.R.S. graduates?
S.T.A.R.S is a global healing community which mission is support all their members worldwide regardless of if they are active or not students.
Q 2: Does the S.T.A.R.S. curriculum include the use of specific tools (e.g., Tok-Sen) or herbal therapies?
Yes, the only course that require to buy tools is Tok-Sen Therapy, there are variable in the product section:
Q 3: Are there any specific visa requirements for international students traveling to Trinidad and Tobago for the in-person training?
Please check this website for more information: Visit Trinidad | Things to Do, Tours, Travel Guide | Official Tourism Website
Q 4: What are the typical daily class hours for the in-person Master Studio training?
The class schedule for the in-person classes is 8 hours daily, but we have a mix modality of online to learn the theory and in-person classes to practice having the rest of the day to explore the area.
Q 5. How does the S.T.A.R.S. Method differ from traditional Thai Massage training?
The S.T.A.R.S. Method is an integrated therapeutic certification, not simply a standard massage sequence. While it is built upon the ancient wisdom of the Thai Royal Style—a discipline I studied full-time in Thailand—S.T.A.R.S. goes far beyond typical training by focusing on predictable clinical results.
The core difference is the emphasis on analytical assessment. You will learn to use the S.T.A.R.S. framework to precisely locate the source of musculoskeletal issues using specialized techniques like Sen Lines and Trigger Point mapping, allowing you to treat complex problems—not just general tension. Graduates gain the confidence to approach any client with a systematic, proven methodology.
Q 6. How do I enroll and choose the right course level?
A: Enrollment begins on the Contact Me page. Simply click the main "Enrollment Details" button to view all upcoming course dates, tuition costs, and to secure your spot via our scheduling system. To ensure a mastery of the foundation, all new students must begin with the Level 1 Certification. We build expertise systematically from there. I recommend doing one course at the time to give experience in the practice.
Q 7. What qualification do I receive upon completion?
A: Upon successful completion of any Level, whether online or in-person, you will be awarded the Official S.T.A.R.S. Method Practitioner Certification for that specific level. This is a proprietary certification that signifies your advanced knowledge in therapeutic assessment and treatment protocols, immediately elevating your professional standing.
Q 8. Can I download the course materials (videos, manuals) or are they only available for streaming?
You can't download the eBooks, but you will have access to the Thai Therapy by Maria Library 24/7 for 3 months.
Q 9. If I have technical issues or a question while practicing, how quickly can I get a response?
A. A support representative will be reviewing your request and will send you a personal respond within 24 hours.
Q 10: Is it necessary to have a dedicated practice partner for the entire online course?
A. Yes, it is recommended that you keep the same model for all the classes so you will see and document the results of the treatments.
Q 11. How can I pay?
A. We accept all major credit cards: Visa, Mastercard, Discover, Amex and even Paypal.
Q 12. Is the cash on this site safe and secure?
A. You can be absolutely sure that all purchases here are safe.
Q 13. If I enter my email address, will you sell my information?
A. We do not sell our customers' information. Email is only for follow-up and to send newsletters about our promotions and new arrivals.